Terms and Conditions

Company information 
Scope of these Terms & Conditions
Accessing this Website and our services
Disclaimer: Reliance on information posted and security 
Disclaimer: Links, third party information and websites
Copyright and trademarks
Receipt and sending of communications 
Jurisdiction and applicable law 
Assignment of rights and sub-contracting 
Entire agreement 
Regulatory Matters

Last updated 12 April 2019

Before you start to use this website please read these terms and conditions carefully and contact us (details below) if you have any questions. “part a” includes general commercial terms governing your use of this website. “part b” contains terms relevant to financial services regulatory matters. both parts include important information regarding your legal rights, remedies and obligations. these include various limitations and exclusions on our liability to you. your attention is particularly drawn to sections 5, 6 and 9 of “part a” which contain restrictions on our liability to you.

By using this website you will be indicating that you accept and will comply with these terms and that you have read our privacy and cookies policy which is incorporated into these terms.

Part A

Company information

This website (“Website”) is operated by M&G Securities Limited (“M&G”/ “we”/”us”/”our”).

Scope of these Terms & Conditions (“Terms”)

These Terms, as amended by us from time to time, set out the basis on which you may use this Website and provide information about the way we provide the various M&G financial products and related services detailed on this Website.

The content of this Website is intended for financial advisers and investment professionals only unless specifically indicated otherwise.

This Website contains some information and services that is/are freely available and accessible to all United Kingdom based.

These Terms are effective from December 2014. We may change them from time to time by updating this page so please revisit and reread it periodically. We may change the content or availability of any of the information or services available through this Website (including changing these Terms) or add additional services.

Accessing this Website and our services

You are responsible for making all arrangements necessary for you to have access to this Website and for all telephone, internet service provider and other costs incurred in accessing and using this Website. You are also responsible for ensuring that all persons who access this Website through your internet connection are aware of these Terms (including our Privacy and Cookies Policy) and that they comply with and accept them, as relevant.

Unless otherwise indicated, you are only permitted to use this Website for your own personal, non-commercial purposes, and you may not in any way resell any of these services or make these services available to any third party. Financial advisers and investment professionals and representatives are only permitted to use this Website in relation to its/their investment activity and not for any other commercial purposes.

You must not establish a link to any pages of this Website from another website or document without our prior written consent. See “Contact Us” below.

You agree that you will provide us with full and accurate details whenever you submit personal information through this Website and that you will promptly notify us in writing if those details change at any time. See “Contact Us” below. We may stop the provision of any services to you through this Website if we discover or have reason to suspect that the information or details you have given to us is/are false, misleading, inaccurate or incomplete.

Whilst M&G uses every reasonable effort to maintain the availability of this Website, we cannot guarantee its availability or the continuation of the services offered through it or that access will be uninterrupted or error free. From time to time, we may restrict access to some parts of this Website, or this entire Website, to users irrespective of whether they are registered users, as relevant.

Disclaimer: Reliance on information posted and security

Whilst M&G uses every reasonable effort to ensure that the accuracy of the information contained on this Website which was prepared by or on behalf of M&G (as distinct from third party content – see “Disclaimer: Links, third party information and websites” below) as at the date of publication, all such information is provided “as is” and this means that except where prohibited by law no warranties are given, whether express or implied, as to the reliability, accuracy, suitability or completeness of the information.

No company in the M&G Limited group, which includes M&G, accepts any liability for any use, or misuse, of the information presented on this Website or for any loss or damage which may arise from access to or reliance on information published on this Website, except where that liability may not be excluded or limited by law. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms which are not expressly set out in these Terms (including our Privacy and Cookies Policy) This does not affect any mandatory legal rights that cannot be excluded under applicable law. Nothing in these Terms shall limit or exclude our liability (if any) for:

(a) fraud or fraudulent misrepresentation;

(b) personal injury or death resulting from our negligence;

(c) our breach of our statutory obligation to provide the website and related services with reasonable skill and care; or

(d) any other matter for which it would be illegal for us to exclude, or attempt to exclude, liability.

We take all reasonable precautions to seek to keep secure all confidential information you send to us, including precautions against unauthorised access or loss. Our “Security Statement” contains more details about our website security measures. However, in common with all website operators, we cannot guarantee the security of any data transmitted by Internet email or through this Website. Please do not communicate with us by these methods unless you accept the security implications of dealing online. We strongly recommend that you do not send us any confidential information or commercially sensitive information or sensitive personal data (e.g. data bout health or medical conditions, actual or suspected crimes) by email or through this Website. Communications sent by you via Internet email, or through this Website, are sent at your own risk.

Disclaimer: Links, third party information and websites

This Website may contain, or be linked to, advice or statements from third parties. No company in the M&G Limited group, which includes M&G, makes any representation as to the accuracy, completeness, timeliness or suitability of such information and we have not, and will not, review or update such information. Any use made of such information is at your own risk.

Some of the information contained on this Website may also have been prepared or provided by third parties and may not have been verified by us. Except where prohibited by law (see above), no warranties are given, whether express or implied, as to the reliability, accuracy, suitability or completeness of the information. No company in the M&G Limited group, which includes M&G, accepts any liability for any use, or misuse, of the information published on this Website, except where that liability may not be excluded or limited by law (see above).

The links we provide from this Website to other websites are provided for information only. Other sites may link to this Website. We do not assume any responsibility or liability with respect to any website accessed via this Website or linking to this Website or for any of the content on those websites. Those websites will have their own terms and privacy policies and you should read them carefully before using those sites.

The presence of any advert on this Website is not an endorsement of the goods, services, business or website advertised.

Copyright and trademarks

Except where indicated otherwise, the copyright subsisting in the content on this Website and in the materials made available through this Website, including in all information, text, images and layout is the exclusive property of M&G or another company in the M&G Limited group. You are only permitted to print, copy, download or temporarily store extracts of the same as strictly necessary and for your personal use, provided that you do not change or remove any copyright notices. You are not permitted to copy or distribute otherwise make available or communicate to the public any part of the same. All copyright and other intellectual property rights shall continue to be held by M&G or the other companies in the M&G Limited group, as relevant, and no rights of any kind in it shall pass to you.

Copyright in certain content and materials is owned by third parties and is reproduced on or made available through this Website with the permission of the third party copyright owners. The restrictions above apply equally to all such third party content and materials.

The trademarks and logos shown on this Website are either owned by M&G, other companies in the M&G Limited group, or a third party. No rights are granted to use any trade marks on this Website without the prior written consent of M&G.

Receipt and sending of communications

Communications which we send to you by email or through the “Contact Us” page on this Website will be deemed received by you immediately upon sending. We will not be obliged to seek any acknowledgement of receipt from you in respect of such emails. No company in the M&G Limited group, which includes M&G, accepts any liability for any delay or failure of delivery (for whatever reason) of any such email except where that liability may not be excluded or limited by law (see above). If we have addressed such communications to your email address, then we will not have breached any duty of confidentiality owed to you, even if they are seen by any other person as a result.

Communications sent by you to us by email will be deemed received by us upon actual receipt by a system under our control.

Jurisdiction and applicable law

Use of this Website and the content and materials available on or through this Website, together with these Terms, are governed by and interpreted in accordance with English law and you agree to submit to the exclusive jurisdiction of the English courts.

Assignment of rights and sub-contracting

We may, at any time, assign any or all of our rights or obligations under these Terms to any person. This includes but is not limited to any person which takes on responsibility for operating this Website or provides the M&G investment products and related services. This includes assignments where necessary as part of any restructuring relating to M&G and its business or assets, or as part of a sale of M&G or, as relevant, another company in the M&G Limited group, or its/their assets.

Any rights granted to you and obligations incurred by you under these are personal to you and may not be transferred to any third party. We may, at any time, sub-contract the performance of all or any of our obligations under these Terms.


If we do not exercise any right or remedy which we have under these Terms this does not mean we have waived our right to it or any other right or remedy of ours.


If any part of these Terms is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, the other provisions will remain in force.

If any invalid, unenforceable or illegal provision would be valid, enforceable or legal if some part of it were deleted, the provision shall apply with whatever modification is necessary to give effect to the actual intent of the parties.


You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of these Terms or your use of this Website.

Entire agreement

These Terms (including our Privacy and Cookies Policy) contain the entire agreement between you and us regarding their subject matter and they supersede all prior communications, representations, warranties, stipulations, undertakings and agreement between the parties. Nothing in these Terms shall, however, operate to limit or exclude the liability of either party for any fraudulent misrepresentation.


You can be assured that M&G takes the security and privacy of your information very seriously. The measures that we apply are explained in this security & privacy statement. The most up-to-date security measures in current commercial use have been established to ensure you can use this Website with the utmost confidence.

We have established the following security control processes.

System monitoring

M&G has established effective host, firewall and intrusion detection security measures through the use of industry-standard, third-party security tools. We have 24-hour monitoring arrangements in place to support these measures and our procedures and controls are subject to regular risk assessment and review to ensure they remain effective.

Information communicated over the internet

All data communications are protected through the use of Secure Socket Layer (SSL) technology. This encrypts the information passed over the internet to ensure no one else can read or change it. The data is scrambled using 128-bit, two-way data encryption.128-bit encryption is the strongest level of protection currently in commercial use.

When you visit an area of this Website that is secured with SSL, this Website will automatically send you its registration certificate. Internet browsers, such as Microsoft Internet Explorer, show you a website is secure by displaying an unbroken key or padlock symbol at the bottom of the browser window. You can click on this symbol to reveal our registration certificate which has been issued by Verisign, a leading certificate authority.

If you wish to download the latest version of Microsoft Internet Explorer in order to utilise 128-bit encryption, please click below. Please note that this site is optimised for Internet Explorer 5.5 and above.

Download Microsoft Internet Explorer

Fraud – misuse of M&G name

It is important to note that you will never receive an email from us asking you to divulge any personal information. From time to time, the M&G name and logo have been misused by organisations and individuals unconnected to M&G for fraudulent purposes. These misuses include unsolicited communications with requests for money and personal details, and claims that M&G is the guarantor of financial transactions. If you receive an email message or any other communication that looks suspicious or you feel that you may have been a victim of a fraudulent scheme involving the M&G name or logo, please do not respond to it and notify us immediately at info@mandg.co.uk 

Contact us

Part B

Regulatory information

Our registered office is at 10 Fenchurch Avenue, London, EC3M 5AG. You can also contact us at info@mandg.co.uk . Our VAT number is GB 235323781.

We are authorised and regulated by the Financial Conduct Authority, which can be contacted at 12 Endeavour Square, London, E20 1JN.

The information on our Website is directed at people in the United Kingdom and, specifically, is not intended for use by any person in the United States.