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Switching between M&G products and funds

If your clients’ circumstances change, there is a good chance their investment needs will change too. We offer you the flexibility to switch between M&G funds and M&G products so that you can keep your clients’ investments in line with their financial needs.

Switching can be far cheaper than starting a new investment. However, please confirm any charges and pricing policy applicable to a switch by ringing our Financial Adviser helpline on 0800 328 3191*.

The value of the fund's assets will go down as well as up. This will cause the value of your investment to fall as well as rise and you may get back less than you originally invested.

Transfer an ISA to M&G

If your client has an ISA with another provider, it is simple to transfer all or part of their money to M&G.

Transfer an ISA to M&G Read more

Switching between M&G funds

If your client’s investment needs change or they would like to invest in a different fund, you can switch your client’s investment between M&G funds at any time while keeping their investment in the same product. Please always remember your client must read the most up-to-date Key Investor Information Document (KIID) and Cost and charges illustration for each fund your client wishes to invest in, alongside the Important Information for Investors document.

To switch, you will need your client’s:
Bank account and sort code (if they want any income from their investment paid out to them); and
Details of any existing Direct Debits they have set up (you’ll be prompted to change any existing arrangements).

Switching between funds may incur a charge. Call our Financial Adviser helpline on 0800 328 3191* if you require further information (including minimum switching limits) and to obtain a switching pack free of charge.

Unless you specify otherwise, your client will automatically be allocated the same share/unit class they currently hold in the new fund. However, if they wish to change the share/unit class you must specify this.

You should advise your client accordingly if you think they may have a capital gains tax (CGT) liability.

To switch by telephone, simply call our Financial Adviser helpline on 0800 328 3191* You can also download switching forms from our fund literature which you can then complete, get your client to sign, and return to us at the freepost address provided.

Transfer between M&G products

It's simple to sell your clients’ existing M&G OEIC (Open-Ended Investment Company) or M&G Unit Trust and reinvest the proceeds into an M&G ISA. Please always remember your client must read the most up-to-date Key Investor Information Document (KIID) and Cost and charges illustration for each fund they wish to invest in, alongside the Important Information for Investors document before they switch.

To switch by post, your client will need to download the Withdrawal Form and the M&G ISA Application Form, then read the relevant Key Investor Information Documents (KIIDs) and Cost and charges illustration alongside the Important Information for Investors document. Complete and have your client sign the forms we send to you. Then return them to us at the freepost address provided.

You should advise your client accordingly if you think they may have a capital gains tax (CGT) liability.

Important information if transferring into an M&G ISA

Under HM Revenue & Customs regulations, we cannot transfer your client’s existing investment straight into an M&G ISA as stock. Instead, we need to sell your client’s shares and reinvest the sale proceeds into your client’s choice of ISA fund(s).

You should note that your client’s investment will be out of the market between the sale of your existing fund(s) and the purchase of your new fund(s) on the following business day.

HM Revenue & Customs will treat this as a new ISA investment, so it counts as part of your client’s ISA allowance for the relevant tax year.

ISA tax rules may change in the future and their tax advantages depend on your individual circumstances.

The sale of your client’s existing investment will count as a disposal for Capital Gains Tax (CGT) purposes. When the sale proceeds are reinvested in full, any CGT liability will have to be met from other resources.

*All calls are free within the UK. For security purposes and to improve the quality of our service, we may record and monitor telephone calls. Existing customers will require their M&G client reference. Failure to provide this will affect your ability to transact with us.

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The value of the fund's assets will go down as well as up. This will cause the value of your investment to fall as well as rise and you may get back less than you originally invested.
This website is for Investment Professionals only. Not for onward distribution to any other type of client. No other persons should rely on the information contained on this website. Content should therefore be shared responsibly with other investment professionals.